Privacy Policy
Last updated: 13th February 2026
1. Who We Are
[Millar Woodcraft Specialist Joinery Manufacture Ltd T/A Made by Millar] (“we”, “our”, “us”) manufacturers of bespoke timber doors and windows
Contact details:
Address: 50 Derrygowan Rd, Randalstown, BT41 3JS
Phone: 028 9447 8988
Email: info@madebymillar.co.uk
2. What Information We Collect
When you contact us or submit a form (including Facebook or Instagram lead forms), we may collect:
- Name
- Phone number
- Email address
- Address / postcode
- Details about your project or enquiry
3. How We Use Your Information
We only use your information to:
- Respond to your enquiry
- Provide quotations
- Arrange surveys or appointments
- Contact you about your requested services
- Keep a record of enquiries and work carried out
We do not sell or rent your personal data to third parties.
4. How We Receive Your Data
Your information may be provided to us through:
- Our website contact forms
- Facebook or Instagram lead forms (Meta Platforms)
- Phone calls, messages or email enquiries
5. Sharing Your Information
We may share relevant details only where necessary with:
- Installers or surveyors working on your project
- Suppliers involved in fulfilling your order
They are required to keep your information secure and confidential.
6. How Long We Keep Your Data
We retain enquiry information for up to 12 months after last contact, unless you become a customer, in which case we keep records for warranty and legal purposes.
You may request deletion at any time.
7. Your Rights
You have the right to:
- Request a copy of your personal data
- Ask us to correct inaccurate information
- Request deletion of your information
- Withdraw consent to contact
To do so, contact: info@madebymillar.co.uk
8. Security
We take reasonable steps to protect your information from loss, misuse or unauthorised access.
9. Third-Party Platforms
Leads submitted through Facebook or Instagram are also subject to Meta’s privacy policy. We only access the information you choose to provide.
10. Changes to This Policy
We may update this policy occasionally. The latest version will always be available on this page.
If you have any questions about this policy, please contact us at info@madebymillar.co.uk